Natural Language Processing

Natural Language Processing (NLP): The intelligent voice and word processing of the future

How AI systems understand, interpret and meaningfully process human language
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Speaking naturally with machines: The importance of Natural Language Processing today

Natural language processing (NLP), also known as language processing or computational linguistics, is a branch of artificial intelligence (AI) that deals with automated analysis, processing and generation of human language (text and speech) busy.

In times of digital communication, enormous amounts of text and voice data are created: from customer feedback to social media to internal documents. Companies are faced with the challenge of understanding this unstructured data efficiently and using it profitably. NLP technologies help Transform speech into understandable data and thus enable applications such as chatbots, voice assistants, automatic translations or sentiment analyses.

Important sub-areas include text mining, named entity recognition (NER), sentiment analysis, machine translation and natural language processing in real time.

Real Results

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Real Results

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This is how companies benefit from Natural Language Processing: Efficiency and improved customer loyalty

  • Improved customer communication: AI-powered chatbots and virtual assistants enable quick and accurate answers in natural language.
  • Efficient data analysis: Automated text mining and sentiment analysis help extract opinions, trends, and customer feedback from large amounts of data.
  • Automatic translation: Overcome language barriers through modern machine translation and multilingual support.
  • Process automation: Automatically summarize, classify, and extract relevant content to optimize internal processes.
  • Increased user satisfaction: Personalized and contextual communication through intelligent text and voice processing.
  • Compliance and security: Automatic recognition of sensitive content and assistance in complying with legal requirements.

AMAI: Your reliable partner for customized NLP solutions

As an expert in artificial intelligence, AMAI offers comprehensive solutions in the area of natural language processing that are tailored exactly to your requirements.

Our team of experienced data scientists, linguists and software developers combines cutting-edge NLP technologies — including deep learning, transformer architectures (e.g. BERT, GPT) and reinforcement learning — with profound industry knowledge. In this way, we create intelligent systems for language processing that optimize your business processes and provide an outstanding user experience.

We support you throughout the development cycle: from data collection and preparation to model training to integration into your applications. In doing so, we always focus on scalability, performance and data protection.

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Case studies: Successfully implemented AI projects

Multimodal model to improve address classification: integration of census and geo-data for more precise recipient addresses

Robust voice recognition for industry: Development of a precise ASR system for challenging environments

Technologies, terms and trends in Natural Language Processing

Natural language processing combines methods from the fields of linguistics, computer science and artificial intelligence to make human language understandable to machines.

Modern NLP systems are often based on deep learning and neural networks, in particular transformer architectures such as BERT (Bidirectional Encoder Representations from Transformers), GPT (Generative Pretrained Transformer) and T5, which capture context and meaning in texts.

Core technologies include:

  • Tokenization: Breakdown of texts into individual words or phrases (tokens).
  • Named Entity Recognition (NER): Automatic recognition and classification of proper names, organizations, or places.
  • Part-of-speech tagging: Assignment of grammar types such as nouns, verbs, adjectives.
  • Sentiment analysis: Determining the mood in texts (positive, negative, neutral).
  • Text generation and question-answer systems: AI-based creation of texts and answers to natural questions.

A major topic of the future is multimodality, which combines NLP with other areas of AI such as image and sound processing.

At AMAI, we use this as a basis to develop smart and flexible NLP solutions that make your language understandable. The result is better business results and innovative user experiences.

Real Results

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Real Results

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Leonard Plotkin

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Leonard Plotkin
Managing Partner | Lead Data Scientist
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