In an annual member survey, the Logistics Association determines MHI the current and planned use of individual disruptive technologies. The use of artificial intelligence (AI) has once again seen a growth spurt. In the past year, 12% of the companies surveyed said they were using AI in their warehouses. In the latest issue, this figure rises to 17% of respondents. This shows that the industry is aware of the benefits of AI — and its potential for disruption.
The association is also collecting whether and when previous non-users are planning the introduction. A clear upward trend is shown in the chart below. By 2025, more than 60% of the 1003 logistics experts surveyed worldwide plan to use AI in their organizations.
Source: MHI (2021)
This certain hurry is justified. The McKinsey Global Institute (2018) expects that companies that do not adopt AI or adopt it too slowly will lose 23% of their operating cash flow by the end of the decade. The main reason for this is the loss of order volume to competitors who invested early on.
Logistics companies that act now have the opportunity to gain a competitive advantage over laggards and non-users at an early stage.
